Safe and Responsible Entertainment

f789 Responsible Gaming
Your protection is our priority

f789 believes gaming should be fun and safe. Build healthy gaming habits and set your own boundaries with our tools and guidelines.

For ages 21+ only

Why is Responsible Gaming important?


Online gaming is an entertaining activity — and at f789 we want it to stay that way. But like any form of entertainment, gaming has its limits. When playing becomes a source of stress or harm rather than enjoyment, it is no longer entertainment.

f789 always puts the wellbeing and safety of its players first. We believe it is possible to build healthy gaming habits — and to support that, we provide a number of effective tools and resources to help you stay in control. f789 is here with you to make sure your gaming experience stays fun and positive at all times.

Remember: gaming is a form of entertainment, not a source of income. Never play with money you need for essential expenses, and do not try to chase losses by placing bigger bets. Playing responsibly means staying in control of your own situation — and f789 makes that control easier.

For ages 21 and above only

You must be at least 21 years old to open an account and access gaming at f789. We have strict age verification measures in place to protect minors. If you have any underage members in your household, please keep your account details out of their reach.

Our Protection Tools


f789 provides the following tools to help players stay in control of their gaming. To use them, contact our support team directly.

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. You will not be able to deposit beyond the set limit, which is an effective way to manage your budget. Limits take effect immediately; a waiting period applies for increases.

Time-Out Break

Take a temporary break from gaming for a set period — from 24 hours up to several weeks. You will not be able to log in to your account during this time, but once the period ends your account will be reactivated automatically.

Self-Exclusion

Choose self-exclusion for a long-term break. Once activated, it is not possible to restore your account before the set period ends. This is the most effective option for those who find it difficult to keep their gaming under control.

Session Time Reminder

Set a session time limit to remind yourself how long you have been playing. You will receive a notification when the time is up and have the option to stop if you wish. Use your time mindfully.

Loss Limit

Set a maximum amount you can lose within a given period. Once you reach this limit, your session will end automatically. This protects you from excessive losses.

Reality Check

View a summary of your total wins and losses at regular intervals. This information helps you make informed decisions — you can decide for yourself whether to keep playing with full knowledge of where you stand.

Warning Signs of Problem Gaming


If you notice even one of the signs below in yourself, it is a warning signal. In that situation, take a break and contact our support team. Seeking help is not a sign of weakness — it is a sign of courage.

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You are spending more than your budget and placing more bets to recover lost money.
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You are spending excessive time gaming while neglecting family, friends, or work responsibilities.
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You are lying about gaming or trying to keep it hidden.
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You are using gaming to escape stress, sadness, or loneliness.
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You have tried to stop gaming but keep failing to do so.
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You are relying on gaming winnings to cover daily expenses or repay debts.
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Your sleep, eating, or mental health is being affected because of gaming.

Best Habits for Healthy Gaming


Set a Budget

Decide how much you are willing to spend before you play and stick to that limit. Never play with money you need for essential expenses — such as rent, food, or medical costs.

Respect your time limits

Decide in advance how long you will play and stop when the time is up — whether you are winning or losing. Take regular breaks and rest your eyes from the screen.

Avoid chasing losses

Placing bigger bets after a loss to try to recover money is the most harmful habit. Each game session is independent — there is no guarantee that a previous loss will be recovered in the next round.

See it as entertainment

Do not think of gaming as a source of income. It is an entertainment activity where money may be spent — just like going to the cinema or eating at a restaurant.

Play with a clear head

Avoid gaming while drinking, excessively tired, or under mental stress. In these states, your ability to make decisions is reduced and the risk of overspending increases.

Let a loved one know

Tell a family member or trusted friend about your gaming habits. They can speak honestly with you and offer support if needed.

When You Need Help, We Are Here


If you run into gaming problems, you do not have to face it alone. f789's dedicated support team is always by your side.

Live Chat Support

Chat with f789's live chat in Bengali, 24 hours a day, 7 days a week. Our specialist team is ready to provide immediate assistance on any responsible gaming matter.

Email Support

Email us at [email protected] to activate responsible gaming tools or for a more detailed discussion. We provide support in both Bengali and English.

Account Lock Request

If you feel gaming is getting out of control, request a temporary or permanent account lock. We will act quickly and the process is completely confidential.

Responsible Gaming — Common Questions


To set a deposit limit, contact f789's live chat or send an email to [email protected]. Our support team will set a daily, weekly, or monthly limit on your account. Once set, the limit takes effect immediately.

Yes, but it is not possible to restore your account before the set period ends. You choose the duration of self-exclusion yourself — from short-term to long-term. No promotional emails will be sent during this period.

A time-out is a temporary break that lifts automatically when the period ends. Self-exclusion is a stronger measure — even after the period ends, you must contact us yourself to reactivate your account. Self-exclusion is recommended for those experiencing gaming problems.

f789 has set the age limit at 21 to protect younger users. This is a responsible policy that ensures our platform is used only by mature and financially aware individuals.

Contact f789's 24/7 live chat or email [email protected] directly. Our trained support team will assist you in Bengali and help activate the necessary tools. Full confidentiality is guaranteed.

Lowering a limit takes effect immediately. However, a request to increase a limit will only take effect after a set waiting period — this is intentionally designed to make it harder to raise your budget on a momentary impulse.

Enjoy Safely — with f789

Play responsibly and enjoy f789's entertainment. Check our FAQ to learn more or join your favorite game directly.