f789 Terms & Conditions — Complete Guide to Using the Platform

1 Definitions & Interpretation

The following terms are defined as used in these conditions:

• "Platform" refers to f789's website, mobile version, and all related services.
• "User" or "Member" refers to any person who holds a registered account with f789.
• "Account" refers to a user's unique registration containing their personal profile, balance, and transaction details.
• "Bonus Funds" refers to money granted as part of a promotional offer, which can be withdrawn subject to meeting specific conditions.
• "Real Money" refers to funds deposited directly by the user.
• "Wagering" or "Betting Turnover" refers to the total amount of bets required to be placed before bonus funds can be withdrawn.

2 Account Registration & Eligibility

The following eligibility conditions must be met to open an account and use the f789 platform:

• You must be at least 21 (twenty-one) years of age at the time of registration.
• All information provided in the registration form — name, date of birth, mobile number — must be true and accurate.
• Each person may open only one account. If multiple accounts belonging to the same person are detected, they will be closed and any associated bonuses will be cancelled.
• It is the user's responsibility to keep their account information correct and up to date.
• Account passwords and login details must be kept confidential; sharing them with any third party is prohibited.

3 Deposit & Withdrawal Rules

The following policies apply to depositing and withdrawing funds on the f789 platform:

• Minimum deposit amount: ৳300 (for each method).
• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).
• Withdrawals will be returned using the same method used for the deposit.
• If suspicious activity is detected in any transaction, f789 may hold the funds pending investigation.

4 Welcome Bonus & Promotional Offer Terms

The following terms apply when accepting promotional offers from f789:

4.1 Welcome Bonus

• New members will receive up to a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000.
• For example: depositing ৳1,000 will give you a ৳1,200 bonus, making your total balance ৳2,200.
• Depositing ৳18,000 or more will give you the maximum ৳10,000 bonus, making your total balance ৳28,000.

4.2 Wagering / Betting Turnover Requirement

• Before withdrawing a bonus, you must place bets totalling 25 times the bonus amount.
• Wagering is calculated on the bonus amount only, not on the combined total of deposit + bonus.
• Example: If you receive a ৳1,200 bonus, you must place a total of ৳30,000 in bets to withdraw (৳1,200 × 25 = ৳30,000).
• Bonus funds cannot be withdrawn before the wagering requirement is fulfilled.

4.3 General Bonus Policy

• Each promotional offer may be claimed only once.
• If evidence of bonus abuse or manipulation is found, the bonus will be cancelled and the account will be closed.
• f789 reserves the right to modify or discontinue any promotional offer at any time.

5 VIP Program & Cashback Policy

f789's VIP program has five tiers. The weekly cashback benefit differs at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

Users advance to higher tiers gradually through active play. Cashback is calculated each week and added to the account at a set time. Details about the benefits of each tier and the progression process are available from the f789 support team.

6 Game Rules & Fair Play Policy

All games on the f789 platform are operated fairly and impartially. The following conduct is strictly prohibited:

• Any form of manipulation, fraud, or deceptive activity.
• Deliberately operating multiple accounts to circumvent bonus conditions.
• Playing using automated software or bots.
• Attempting to profit by exploiting any system error or bug — any winnings of this kind will be considered void.
• Threatening, harassing, or behaving inappropriately toward other users.

To ensure fair play, all game outcomes on f789 are verifiable and secured through SSL encryption.

7 Responsible Gaming Policy

f789 places the highest priority on responsible gaming. We believe gaming is a form of entertainment — it should never be used as a solution to financial difficulties.

• Users can set daily, weekly, or monthly deposit limits for themselves.
• Requests to activate temporary or permanent self-exclusion can be made.
• If any signs of gaming addiction appear, contact the support team immediately.

For more information on responsible gaming, please read our Responsible Gaming page.

8 Account Suspension & Closure Policy

f789 may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any part of these terms.
• If false information is found on the account.
• If money laundering or other illegal activity is suspected.
• At the user's own request.
• If the account remains inactive for an extended period.

9 Privacy & Data Protection

f789 is committed to protecting users' personal information. Our detailed policy on how data is collected, stored, and used is described on our Privacy Policy page.

• Users' personal information is not sold or transferred to third parties.
• All data is secured through SSL encryption.
• f789 uses user data solely for the purposes of providing services, ensuring security, and fulfilling applicable legal obligations.

10 Intellectual Property & Copyright

All content on the f789 platform — logos, designs, game interfaces, text, and other materials — is the intellectual property of f789 or its licensors. Users are not permitted to reproduce, modify, or use these for commercial purposes.

• Scraping, mirroring, or redistributing any part of the platform is prohibited.
• Prior permission is required to use the f789 brand name or logo in any third-party materials.

11 Limitation of Liability

f789 bears no responsibility for the following:

• Interruption to a game or betting session due to loss of internet connection.
• Loss caused by a fault in third-party software or hardware.
• Temporary service disruptions caused by unexpected technical issues.
• Loss suffered by a user as a result of sharing their login details with a third party.

f789 always strives to resolve technical issues quickly and to ensure uninterrupted service.

12 Dispute Resolution & Contact

In the event of any complaint or dispute, please contact the f789 support team first. We believe most issues can be resolved through direct communication.

• Direct support is available 24/7 via live chat.
• Email contact: [email protected]
• Support is available in both Bengali and English.

13 Right to Amend Terms

f789 reserves the right to partially or fully amend these terms at any time. When changes are made:

• The updated terms will be published on the platform and a new "Last Updated" date will be shown.
• Registered users will be notified of significant changes.
• Continued use of the platform after a change is made will be considered acceptance of the new terms.

It is therefore recommended that you visit this page regularly.

14 Entire Agreement

These terms, our Privacy Policy, and our Responsible Gaming Policy together form the complete agreement between f789 and the user. No oral or written promise outside these three documents forms part of this agreement.

If any part of these terms is found to be legally unenforceable, the remaining parts will remain fully in effect.